Last updated 11 January 2024

This privacy notice for First Aid Solutions Training Ltd describes how and why data might be collected, stored, used, and/or shared (‘processed ‘) your information when you use the services (‘Services ‘), such as when you:

  • The use of Facebook application (First Aid Solutions Training Ltd), or any other application which links to this privacy notice.
  • Engaging with First Aid Solutions in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact First Aid Solutions using the contact page.

 

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics.

What personal information do First Aid Solutions process? When you visit, use, or navigate our Services, First Aid Solutions may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

 

Do First Aid Solutions Training Ltd process any sensitive personal information? First Aid Solutions Training Ltd do not process sensitive personal information.

 

Do First Aid Solutions Training Ltd receive any information from third parties? First Aid Solutions Training Ltd do not receive any information from third parties.

 

How do First Aid Solutions Training Ltd process your information? First Aid Solutions Training Ltd process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. First Aid Solutions Training Ltd may also process your information for other purposes with your consent. First Aid Solutions Training Ltd process your information only when First Aid Solutions Training Ltd have a valid legal reason to do so.

 

In what situations and with which parties do First Aid Solutions Training Ltd share personal information? First Aid Solutions Training Ltd may share information in specific situations and with specific third parties to support any customers.

 

How do First Aid Solutions Training Ltd keep your information safe? First Aid Solutions Training Ltd have organisational and technical processes and procedures in place to protect your personal information. First Aid Solutions Training Ltd, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so First Aid Solutions Training Ltd cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

 

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

 

How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. First Aid Solutions Training Ltd will consider and act upon any request in accordance with applicable data protection laws.

 

 

 

TABLE OF CONTENTS

 

  1. WHAT INFORMATION DO FIRST AID SOLUTIONS TRAINING LTD COLLECT?
  2. HOW DO FIRST AID SOLUTIONS TRAINING LTD PROCESS YOUR INFORMATION?
  3. WHAT LEGAL BASES DO FIRST AID SOLUTIONS TRAINING LTD RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
  4. WHEN AND WITH WHOM DO FIRST AID SOLUTIONS TRAINING LTD SHARE YOUR PERSONAL INFORMATION?
  5. HOW LONG DO FIRST AID SOLUTIONS TRAINING LTD KEEP YOUR INFORMATION?
  6. HOW DO FIRST AID SOLUTIONS TRAINING LTD KEEP YOUR INFORMATION SAFE?
  7. DO FIRST AID SOLUTIONS TRAINING LTD COLLECT INFORMATION FROM MINORS?
  8. WHAT ARE YOUR PRIVACY RIGHTS?
  9. CONTROLS FOR DO-NOT-TRACK FEATURES
  10. DO FIRST AID SOLUTIONS TRAINING LTD MAKE UPDATES TO THIS NOTICE?
  11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
  12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA FIRST AID SOLUTIONS TRAINING LTD COLLECT FROM YOU?

 

 

  1. WHAT INFORMATION DO FIRST AID SOLUTIONS TRAINING LTD COLLECT?

 

Personal information you disclose to us.

 

In Short: First Aid Solutions Training Ltd collect personal information that you provide to us.

 

First Aid Solutions Training Ltd collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

 

Personal Information Provided by You. The personal information that First Aid Solutions Training Ltd collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information First Aid Solutions Training Ltd collect may include the following:

  • names
  • phone numbers
  • email addresses
  • mailing addresses
  • billing addresses
  • debit/credit card numbers

Sensitive Information. First Aid Solutions Training Ltd do not process sensitive information.

 

Payment Data. First Aid Solutions Training Ltd may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Mettle which is a part of the NatWest Group and PayPal. You may find their privacy notice here https://www.mettle.co.uk/ and https://www.paypal.com/

 

 

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

 

  1. HOW DO FIRST AID SOLUTIONS TRAINING LTD PROCESS YOUR INFORMATION?

 

In Short: First Aid Solutions Training Ltd process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. First Aid Solutions Training Ltd may also process your information for other purposes with your consent.

 

First Aid Solutions Training Ltd process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To facilitate account creation and authentication and otherwise manage user accounts. First Aid Solutions Training Ltd may process your information so you can create and log in to your account, as First Aid Solutions Training Ltd as keep your account in working order.
  • To deliver and facilitate services to the user. First Aid Solutions Training Ltd may process your information to provide you with the requested service.
  • To respond to user inquiries/offer support to users. First Aid Solutions Training Ltd may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
  • To fulfil and manage your orders. First Aid Solutions Training Ltd may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.
  • To enable user-to-user communications. First Aid Solutions Training Ltd may process your information if you choose to use any of our offerings that allow for communication with another user.
  • To request feedback. First Aid Solutions Training Ltd may process your information when necessary to request feedback and to contact you about your use of our Services.
  • To send you marketing and promotional communications. First Aid Solutions Training Ltd may process the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.
  • To deliver targeted advertising to you. First Aid Solutions Training Ltd may process your information to develop and display personalised content and advertising tailored to your interests, location, and more.
  • To protect our Services. First Aid Solutions Training Ltd may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
  • To identify usage trends. First Aid Solutions Training Ltd may process information about how you use our Services to better understand how they are being used so First Aid Solutions Training Ltd can improve them.
  • To determine the effectiveness of our marketing and promotional campaigns. First Aid Solutions Training Ltd may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
  • To save or protect an individual’s vital interest. First Aid Solutions Training Ltd may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

 

  1. WHAT LEGAL BASES DO FIRST AID SOLUTIONS TRAINING LTD RELY ON TO PROCESS YOUR INFORMATION?

 

In Short: First Aid Solutions Training Ltd only process your personal information when First Aid Solutions Training Ltd believe it is necessary and First Aid Solutions Training Ltd have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.

 

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases First Aid Solutions Training Ltd rely on to process your personal information. As such, First Aid Solutions Training Ltd may rely on the following legal bases to process your personal information:

  • Consent. First Aid Solutions Training Ltd may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
  • Performance of a Contract. First Aid Solutions Training Ltd may process your personal information when First Aid Solutions Training Ltd believe it is necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering a contract with you.
  • Legitimate Interests. First Aid Solutions Training Ltd may process your information when First Aid Solutions Training Ltd believe it is reasonably necessary to achieve our legitimate business interests and those interests do not out First Aid Solutions Training Ltd including your interests and any fundamental rights and freedoms. For example, First Aid Solutions Training Ltd may process your personal information for some of the purposes described in order to:
  • Send users information about exclusive offers and discounts on our products and services.
  • Develop and display personalised and relevant advertising content for our users.
  • Analyse how our Services are used so First Aid Solutions Training Ltd can improve them to engage and retain users.
  • Support our marketing activities.
  • Diagnose problems and/or prevent fraudulent activities.
  • Understand how our users use our products and services so First Aid Solutions Training Ltd can improve user experience.
  • Legal Obligations. First Aid Solutions Training Ltd may process your information where First Aid Solutions Training Ltd believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which First Aid Solutions Training Ltd are involved.
  • Vital Interests. First Aid Solutions Training Ltd may process your information where First Aid Solutions Training Ltd believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

 

 

  1. WHEN AND WITH WHOM DO FIRST AID SOLUTIONS TRAINING LTD SHARE YOUR PERSONAL INFORMATION?

 

In Short: First Aid Solutions Training Ltd may share information in specific situations described in this section and/or with the following third parties.

 

First Aid Solutions Training Ltd may need to share your personal information in the following situations:

  • Business Transfers. First Aid Solutions Training Ltd may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

 

  1. HOW LONG DO FIRST AID SOLUTIONS TRAINING LTD KEEP YOUR INFORMATION?

 

In Short: First Aid Solutions Training Ltd keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.

 

First Aid Solutions Training Ltd will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

 

When First Aid Solutions Training Ltd have no ongoing legitimate business need to process your personal information, First Aid Solutions Training Ltd will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then First Aid Solutions Training Ltd will securely store your personal information and isolate it from any further processing until deletion is possible.

 

  1. HOW DO FIRST AID SOLUTIONS TRAINING LTD KEEP YOUR INFORMATION SAFE?

 

In Short: First Aid Solutions Training Ltd aim to protect your personal information through a system of organisational and technical security measures.

 

First Aid Solutions Training Ltd have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information First Aid Solutions Training Ltd process. First Aid Solutions Training Ltd, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so First Aid Solutions Training Ltd cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although First Aid Solutions Training Ltd will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

 

  1. DO FIRST AID SOLUTIONS TRAINING LTD COLLECT INFORMATION FROM MINORS?

 

In Short: First Aid Solutions Training Ltd do not knowingly collect data from or market to children under 18 years of age.

 

First Aid Solutions Training Ltd do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least eighteen or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If First Aid Solutions Training Ltd learn that personal information from users less than 18 years of age has been collected, First Aid Solutions Training Ltd will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data First Aid Solutions Training Ltd may have collected from children under age 18, please contact us using the contact page.

 

  1. WHAT ARE YOUR PRIVACY RIGHTS?

 

In Short: In some regions, such as the European Economic Area (EEA) and United Kingdom (UK), you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

 

In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right (I) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section ‘

 

First Aid Solutions Training Ltd will consider and act upon any request in accordance with applicable data protection laws.

 

If you are in the EEA or UK and you believe First Aid Solutions Training Ltd are unlawfully processing your personal information, you also have the right to raise your concern.

 

Withdrawing your consent: If First Aid Solutions Training Ltd are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by using the contact us page.

 

However, First Aid Solutions Training Ltd, will not affect the lawfulness of the processing before its withdrawal nor, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

 

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that First Aid Solutions Training Ltd send, replying ‘STOP’ or ‘UNSUBSCRIBE’ to messages that First Aid Solutions Training Ltd send, or by contacting us using the details provided in the section ‘You will then be removed from the marketing lists. However, First Aid Solutions Training Ltd may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

 

Account Information

 

If you would at any time like to review or change the information in your account or terminate your account, you can:

  • Log in to your account settings and update your user account.
  • Contact us using the contact information provided.

Upon your request to terminate your account, First Aid Solutions Training Ltd will deactivate or delete your account and information from our active databases. However, First Aid Solutions may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

 

If you have questions or comments about your privacy rights, you may email us at customers are able to use the contact page.

 

  1. CONTROLS FOR DO-NOT-TRACK FEATURES

 

Most First Aid Solutions Training Ltd browsers and some mobile operating systems and mobile applications include a Do-Not-Track (‘DNT’) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, First Aid Solutions Training Ltd do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that First Aid Solutions Training Ltd must follow in the future, First Aid Solutions Training Ltd will inform you about that practice in a revised version of this privacy notice.

 

  1. DO FIRST AID SOLUTIONS TRAINING LTD MAKE UPDATES TO THIS NOTICE?

 

In Short: Yes, First Aid Solutions Training Ltd will update this notice as necessary to stay compliant with relevant laws.

 

First Aid Solutions Training Ltd may update this privacy notice from time to time. The updated version will be indicated by an updated ‘Revised’ date and the updated version will be effective as soon as it is accessible. If First Aid Solutions Training Ltd make material changes to this privacy notice, First Aid Solutions Training Ltd may notify you either by prominently posting a notice of such changes or by directly sending you a notification. First Aid Solutions Training Ltd encourage you to review this privacy notice frequently to be informed of how First Aid Solutions Training Ltd are protecting your information.

 

  1. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

 

If you have questions or comments about this notice, you may email us at Customers can use our contact page or contact us by post at:

 

First Aid Solutions Training Ltd

Unit 6, Summit Business Park

Lingard Street, Burslem

Stoke-on-Trent,

ST6 1ED

 

  1. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA FIRST AID SOLUTIONS TRAINING LTD COLLECT FROM YOU?

 

Based on the applicable laws of your country, you may have the right to request access to the personal information First Aid Solutions Training Ltd collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact First Aid Solutions Training Ltd